Bo99's Privacy Policy —
Committed to Protecting Your Data

Welcome to bo99. Thank you for taking the time to read our Privacy Policy. This policy is designed to build a transparent relationship between you and bo99. We believe a privacy policy should be clear, straightforward, and honest — not buried in legal jargon.

Bo99 is a trusted online gaming platform in Bangladesh. Our members enjoy slots, betting, Live Casino, and fish games every day. Running these services requires collecting certain information — and you have every right to know what that information is and how it is used.

This Privacy Policy applies to the bo99.onl website and all associated services. By using bo99, you are considered to have agreed to the terms of this policy. If you do not agree, please refrain from using bo99.

Bo99 collects two types of information — (a) what you provide directly, and (b) what is collected automatically during your use of the platform. Details are provided below:

Bo99 collects your information solely to provide, improve, and secure our services. We never use data beyond what is necessary. The specific purposes are outlined below:

• Creating, managing, and securing your bo99 account.
• Processing deposits, withdrawals, and transactions accurately.
• Verifying age to prevent access by anyone under 18.
• Detecting fraudulent activity and keeping accounts secure.
• Providing customer service and technical support.
• Keeping you informed about new bonuses and offers (only if you have opted in).
• Monitoring gaming patterns to promote responsible gaming.
• Fulfilling legal obligations and reporting to regulatory authorities.

Bo99 never sells your data to advertisers or uses your gaming history for unrelated purposes. If we ever need to use your information for a new purpose in the future, you will be notified and your consent will be obtained beforehand.

Bo99's servers are housed in secure data centers and protected with industry-standard encryption and firewalls. How long your data is retained depends on the type of information and applicable legal requirements.

• All data is retained for as long as your account remains active.
• After account closure, certain data may be retained for up to 5 years for legal compliance purposes.
• Transaction records are retained for the period required under financial regulatory rules.
• Any unnecessary data is deleted within the designated timeframe upon your request.
• Backup data is securely deleted on a rolling basis.

Bo99 never sells your data to third parties. We do share limited information with trusted partners where necessary to operate our services — and only to the extent required.

• Payment Processors: Approved payment service providers such as bKash, Nagad, and Rocket — for transaction processing only.
• KYC Provider: Authorized third parties for identity verification — during the verification process only.
• Technology Partners: Server hosting and cybersecurity providers — under contractual confidentiality agreements.
• Legal Authorities: In response to a court order or a valid request from a regulatory body.

The bo99 website uses cookies to enhance your experience. Cookies are small text files stored in your browser — they do not harm your computer or device in any way.

• Essential Cookies: Essential for maintaining login sessions and site security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Understanding which parts of the site are most used — all data is anonymized.
• You can disable cookies at any time through your browser settings.
• Disabling cookies may limit certain features, but core services will continue to function.

Bo99 does not use third-party tracking cookies that follow you across other websites. Our cookies are limited strictly to the bo99.onl domain.

Under bo99's Privacy Policy, you have several important rights. To exercise any of these rights, please contact bo99 support.

• Right to Know: You can submit a request to find out what information bo99 holds about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Marketing Consent: You can opt out of promotional communications at any time.

Bo99 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to anyone under 18.

• Age verification is mandatory at the time of registration.
• In suspicious cases, bo99 may request additional identity verification.
• Any account registered by a person under 18 years of age will be immediately terminated.
• Parents can report suspicious accounts to bo99.

The bo99 website may reference third-party services such as payment gateways or game providers. These third parties operate under their own privacy policies, and bo99 is not responsible for their practices.

• Payment gateways operate under their own security standards.
• Game providers only receive information necessary for gameplay.
• bo99 includes data privacy protection clauses in all third-party agreements.
• We recommend reading the privacy policies of any third-party services before using them.

Bo99 reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes.

• For significant changes, a notice will be sent to your registered email or mobile number.
• The effective date of any changes will be clearly stated at the top of the page.
• Continued use of bo99 after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any questions, requests, or complaints related to this Privacy Policy, please contact the bo99 support team. We take every request seriously.

• Instant support is available via live chat.
• Detailed requests can be sent via email.
• Please include "Privacy Request" in the subject line for privacy-related inquiries.
• Response time: typically within 24–48 hours.