Safe Gaming Commitment

Bo99's Responsible Gaming Policy —
Keep the Fun, Keep the Control

Bo99 believes gaming should be a source of entertainment, not stress. Our responsible gaming policy is here to help you enjoy games within healthy limits.

18+
Strict Age Restrictions
24/7
Support Assistance
Self-Limit
Take Control Yourself
Voluntary Break
Take a Break Anytime

How bo99 Responsible Gaming Are you sure?

A number of tools and policies are active on our platform to protect players.

Deposit Limit Settings

At bo99, you can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. A 24-hour cooling period applies if you wish to increase it.

Session Time Limit

Bo99 lets you set a time limit for each gaming session. Once the time is up, you will receive an automatic reminder so you never lose track of how long you have been playing.

Cooling-Off Period

You can take a voluntary break from bo99 for 1 day, 1 week, or 1 month. During this period, logging in and placing bets will be completely disabled.

Self-Exclusion

If you feel gaming is getting out of control, bo99 offers permanent or long-term self-exclusion. While excluded, opening a new account is also blocked.

Gaming Activity Review

Your complete gaming history, bet amounts, and timestamps are all accessible from your bo99 account. Reviewing these reports regularly helps you understand your own patterns.

Expert Support Referrals

The bo99 support team can connect you directly with specialists in gaming addiction. You are not alone — reaching out for help is a sign of strength.


Welcome to bo99. We believe online gaming is a fantastic way to have fun — but that fun is only complete when it stays within healthy limits. Responsible gaming is not just about following rules; it is about respecting your own well-being and the health of your family.

Online gaming is growing fast in Bangladesh. Thousands of people enjoy slots, betting, Live Casino, and Fish Games on bo99 every day. Most see it as entertainment — and that's exactly the right mindset. That said, for some people gaming can start to feel hard to control, and that's something worth taking seriously.

Bo99 wants to be there for you when it matters. That is why our platform includes purpose-built responsible gaming tools, policies, and support systems.

What does responsible gaming mean?

Responsible gaming is a mindset where you treat gaming as entertainment — not as a source of income or a way to relieve stress. The core principles of responsible gaming at bo99 are:

  • Gaming is for entertainment only — not to recover losses or pay off debts.
  • Never spending beyond a pre-set budget.
  • Never letting gaming take priority over family, work, or your health.
  • Accept losses gracefully — never chase lost money with more bets.
  • Avoid gaming while under the influence of alcohol, medication, or when you're exhausted.
  • Knowing your own limits and seeking help when needed.

Bo99 encourages every player to approach gaming responsibly. We want each of your gaming experiences to be positive and memorable.

Keep in mind: outcomes in every bo99 game are completely random. No strategy or system can guarantee a win. Play for fun — not as a way to make money.

Signs of Problem Gaming

Gaming addiction does not happen overnight — it builds gradually. If you notice any of the following signs in yourself or someone close to you, it is time to take action:

Financial Signs

Spending beyond your budget, borrowing money to play, chasing losses with more bets, or hiding money from family.

Emotional Signs

Feeling anxious or irritable when not playing, lying about gaming activity, and being preoccupied with dreams of winning.

Social Signs

Spending less time with family and friends, neglecting work or studies, or trying to hide your gaming habits.

Physical Signs

Disrupted sleep, neglecting meals, continuing to play despite headaches or fatigue, and losing focus on daily responsibilities.

If you notice any of the signs above in yourself, contact bo99 support immediately or activate Self-Exclusion. This is not weakness — it is a brave act of self-care.

bo99 Responsible Gaming Tools

Bo99 offers several powerful tools to help you stay in control of your gaming. They are completely free to use and can be activated at any time.

Gaming Risk Level — Know Where You Stand

Recreational GamingSafe
Gaming Close to Your LimitsCaution Needed
Problem GamingGet Help
  • Reality Check: Pop-up notifications appear at set intervals to remind you how long you've been playing.
  • Loss Limit: Gaming automatically pauses when your losses reach the set amount.
  • Balance Reminder: An alert is displayed when your account balance drops to a set amount.
  • History Review: View your complete gaming and financial history for the past 30, 90, or 180 days at any time.

Detailed Guide to Setting Limits

Setting limits on bo99 is straightforward. The table below outlines each limit tool, what it controls, and when it takes effect.

Limit Type What It Controls Takes Effect Status
Daily Deposit Limit Maximum daily deposit limit in BDT Immediate Active
Weekly Deposit Limit Maximum weekly deposit amount Immediate Active
Session Time Limit Maximum playtime per session Immediate Active
Loss Limit Auto-stop on Reaching Loss Limit Immediate Active
Cooling-Off Period Voluntary break of 1 to 30 days Immediate On request
Self-Exclusion Account closure from 6 months to permanent Immediate On request
Lowering a limit takes effect immediately. To raise a limit, a 24-hour cooling period applies — this is in place to protect you.

Protection of Minors

Bo99 is a strictly adults-only platform. We do not provide services to anyone under 18 and take every precaution to prevent minors from accessing our gaming content.

  • Date of birth verification is mandatory at the time of registration.
  • Age-verifying ID must be submitted during account verification.
  • Additional age verification is carried out on accounts flagged as suspicious.
  • We recommend using parental control software to manage gaming access on shared or family devices.
  • Any account identified as belonging to someone under 18 is immediately closed and the deposited funds are returned.

If you suspect a minor in your family is using bo99, please notify our support team. We will act quickly and confidentially.

Are your gaming habits healthy?

Ask yourself the following questions — honest answers will point you in the right direction.

1
Are you playing within your set budget? Occasionally going over budget is a warning sign worth paying attention to.
2
Are you placing more bets to try to recover losses? This "chasing losses" behaviour is the first step toward a problem.
3
Is gaming cutting into time with family or at work? If yes, consider using the session time limit feature.
4
Do you feel uneasy or anxious when you are not playing? This feeling may be an early warning sign of addiction.
5
Are you hiding your gaming activity from family? The urge to hide your gaming is a clear sign that a problem has started.
6
Do you view gaming as a way to earn money? bo99 is purely for entertainment — not a reliable source of income.
If two or more of the above questions apply to you, please contact bo99 support or activate self-exclusion. Reaching out for help is nothing to be ashamed of.

Help & Advice

If you feel your gaming is getting out of control, the bo99 support team is ready to guide you in the right direction. We do not judge — we just help.

  • bo99 live chat support is available 24/7.
  • Send us a detailed message at our support email and we'll get back to you.
  • Activate Self-Exclusion directly from Account Settings.
  • Talk to a family member or a trusted friend — you don't have to face this alone.

Responsible gaming is not a one-time thing — it is a habit. bo99 wants to help you build that habit. Our goal is for you to enjoy gaming for years to come, free from financial or emotional harm.

Once Self-Exclusion is active on bo99, you will no longer receive any promotional messages, and any attempt to open a new account will be automatically blocked.

Frequently Asked Questions (FAQ)

Log in to your account and go to "Account Settings" → "Responsible Gaming" → "Self-Exclusion". Choose your preferred duration and your account will be deactivated immediately. You can also reach our support team via live chat for assistance.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period. This rule is designed with your financial wellbeing in mind.

Yes, all funds in your account remain completely safe during a cooling-off period or self-exclusion. Once the break ends, you can withdraw your balance. Contact our support team if you need assistance.

Absolutely. Family members can contact bo99 support directly. We will assess the situation with full confidentiality and take the necessary steps — including placing restrictions on the relevant account or connecting you with third-party support services.

No — most people enjoy bo99 for entertainment without any issues. Problems only arise when gaming gets out of control. With a set budget, time limits, and a healthy mindset, bo99 can be a genuinely enjoyable experience.

Play Responsibly on bo99

Thousands of players across Bangladesh enjoy slots, betting, and Live Casino on bo99 safely every day. Join them today — on your own terms, within your own limits.

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