Bo99 — Terms and Conditions

These Terms & Conditions form a legal agreement between the bo99 platform (bo99.onl) and its members. By browsing the bo99 website, registering an account, or using any of its services, you are deemed to have fully accepted all of these Terms & Conditions.

Bo99 is an online gaming platform offering Bangladeshi users a wide range of entertainment options, including slots, Live Casino, Sports Betting, and fish games. All bo99 services are provided for entertainment purposes.

Bo99 reserves the right to modify these Terms & Conditions at any time. A notice will be posted on the website when changes are made, along with the updated date. It is the user's responsibility to review the latest terms regularly.

To open an account with bo99, you must register using accurate, truthful information. Make sure your name, mobile number, and all other details are filled in correctly. Providing false information may cause issues during verification and could result in withdrawals being blocked.

• Only one account per person is permitted — multiple accounts from the same device, IP address, or mobile number are strictly prohibited.
• Your account password must be kept confidential and must not be shared with anyone.
• The mobile number registered to your account must remain active and in use.
• Holding another person's funds in your account or managing an account on someone else's behalf is prohibited.
• To update your details after registration, please contact bo99 support.

Bo99 may request identity documents or other verification materials at any time. Failure to provide the required information within the specified timeframe may result in temporary account suspension.

You must be 18 or older to become a member of bo99. This is a strict policy. No one under the age of 18 is permitted to register an account or play any games on bo99.

Bo99 may verify an account holder's age at any time. A national ID card, passport, or birth certificate may be requested as proof of age. If the account holder is found to be under 18, the account will be closed immediately and bo99 will determine whether any deposited funds are eligible for return.

Deposits on bo99 can be made easily via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 300. There is no maximum deposit limit, though larger amounts may require verification.

• Only use payment methods registered in your own name — payments from third-party accounts are not accepted.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• There are no additional charges on deposits — the full amount you send will be credited to your account.
• Any fraudulent payment or chargeback will result in permanent account closure.
• bo99 reserves the right to decline any deposit that appears suspicious.

Your account must be fully verified before you can withdraw from bo99. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 15 to 30 minutes, though in some cases it may take up to 24 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• If the bonus wagering requirement is not fulfilled, any winnings derived from the bonus cannot be withdrawn.
• Multiple withdrawal requests can be made in a single day, though a daily total limit may apply.
• In cases of suspicious activity, bo99 may temporarily hold withdrawals and request additional verification.
• bo99 does not charge any fees on withdrawals, though the payment provider's own charges may apply.

Bo99 regularly offers welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus comes with its own terms, which are clearly stated alongside the offer. All bonus conditions must be met in accordance with bo99's Terms & Conditions.

A wagering requirement means you must place bets totaling a specified multiple of the bonus amount before you can withdraw. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 30,000 before withdrawing.

• The same bonus cannot be claimed more than once.
• Bonuses may only be used on the games specified in the bonus terms.
• If bonus abuse is suspected, bo99 reserves the right to cancel the bonus and suspend the account.
• Promotional offers are valid for a limited time — once expired, bonuses will be automatically cancelled.
• Claiming a bonus is entirely your choice — you can use our services without one.

All games on bo99 are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Third-party auditors regularly verify this system.

Bo99 features games from world-class providers, including Pragmatic Play, Evolution Gaming, and many other renowned studios. The RTP (Return to Player) rate for each game is listed in the game details.

• If a game round result is inconclusive due to a technical issue, the bet placed for that round will be refunded.
• If your internet connection drops during a game, the session record is saved on the server and can be reviewed once you reconnect.
• In Live Casino games, the dealer's decision is final — if you have a dispute, please contact support.
• There is no way to manipulate game outcomes — all results are recorded in the server logs.

Any activity that violates the bo99 Terms & Conditions is strictly prohibited. Involvement in prohibited activities will result in permanent account closure, and any remaining funds may be forfeited.

• Operating multiple accounts on behalf of the same individual.
• Bonus abuse — deliberately attempting to circumvent bonus conditions after claiming a bonus.
• Using software, bots, or any automated method to play games.
• Attempting to hack or gain unauthorized access to the bo99 system.
• Using bo99 for money laundering or any other illegal financial activity.
• Defrauding other members or gaining unauthorized access to their accounts.
• Contacting users while impersonating bo99 staff or under a false identity.

Bo99 takes the protection of your personal information seriously. Details provided at registration are used solely to deliver bo99's services and are never sold or shared with third parties.

However, bo99 may be required to share necessary information with authorities in cases of legal obligation or fraud investigation. For more details, please see our Privacy Policy Read it.

• All data is secured through SSL encryption.
• Payment details are not stored on bo99 servers.
• You can request to update or delete your personal information at any time.
• bo99 will never ask for your password or PIN via email or SMS.

Bo99 is committed to responsible gaming. Gaming is entertainment — it should never be treated as a source of income. Please avoid betting beyond your means, playing on borrowed money, or neglecting your family for gaming.

• Set your own deposit and betting limits and stick to them.
• If you notice signs of gaming addiction, take a break and contact support if needed.
• You may request a temporary or permanent account suspension at any time — bo99 will honour that request.
• If someone in your family is struggling with a gaming addiction, please notify bo99 Support.

For detailed guidance, visit our Responsible Gaming Visit the page.

Bo99 may suspend or permanently close any account for the following reasons. Users are generally notified before account closure, though action may be taken without prior notice in cases of serious violations.

• For violating any part of these Terms & Conditions.
• If evidence of fraudulent or suspicious activity is found.
• If the account has had no activity for an extended period (more than 12 months).
• If the user submits a request to close their own account.
• As directed by legal or regulatory authorities.

Upon account closure, any valid funds (where applicable and where no rules have been violated) will be returned. Bonus balances are not always eligible for refund.

Bo99 reserves the right to change, update, or revise these Terms & Conditions at any time. A notice will be posted on the website for significant changes. Continued use of bo99 after any changes constitutes acceptance of the updated terms.

For any questions or complaints, contact the bo99 customer support team. Our support team is available 24/7 and provides assistance in Bengali.